Dangerous Goods Transport Certificate Not Required
30 days
30-45 days
45-50 days
50+ days
After Sales Response Time
Beijing Time (9:00 - 22:00)
Weekday
Saturday
Sunday
Chinese Statutory Holidays
Sales Team Support
≤1 Hour
≤2 Hours
≤4 Hours
/
Executive Support
≤1 Hour
≤2 Hours
≤4 Hours
≤1 Day
Available Certificates: MSDS, UN38.3, CE, UL, RoHS, IEC62619 and more.
If you want to get a complete solar energy storage system solution, please contact our customer manager for further details on our systems.
Why Choose Us
Regional Agent
Our Exhibition & Customers
Frequently Asked Questions
1. Q: How long is the delivery time of your products?
A: For overseas warehousing, shipping takes up to 2 days for delivery. For shipments departing from China, the process usually takes about 15 days.
2. Q: What kind of certificates do your products have?
A: Our energy battery products have successfully acquired UN38.3, CE, FCC, UL, MSDS, and other major standard certifications, satisfying the import regulations and requirements of most countries.
3. Q: Can you supply OEM & ODM services?
A: Yes, we provide both OEM and ODM custom solutions. Please note that minimum order quantities (MOQ) apply for customized orders.
4. Q: Can you ship your battery products by sea or by air?
A: Yes, we work closely with long-term, specialized logistics forwarders who are highly experienced in handling safe battery shipments by both sea and air transport.
5. Q: How long is the product warranty?
A: We offer a robust product warranty coverage ranging from 5 to 15 years, depending on your system configuration.
6. Q: How do you provide after-sales service?
A: Our network of overseas branches allows us to efficiently provide quick technical support, repair, and replacement services.
Zeno Electric
